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Saturday, October 20, 2007

Answer : Subject : Good Return from Customer

Hi,
you won't be able to use the standard customer return process for these cases. A customer return will only do the postings on one side (goods receipt, customer credit memo), but will not reduce inventory on the other side or create the debit memo. I had the same requirement in a previous project and we used the same process we had for the initial transactions, just everything starts from your plant in Japan and they deliver stock to your plant and charge you.

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nenu